Instant Repair Help over the Phone 6ya. Was this page useful? Mouse is aesthetically pleasing, the mouse wheel is a cool blue and the clicking actuation is actually very solid and tactile. You can check in the Device Manager for this. The email address entered is already associated to an account.

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I plug it into the the usb port on my laptop and get the message saying that Windows needs to install driver software for unknown device.

Ativa Optical 3-button Ergonomic Corded Desktop Mouse

Posted on Jun 02, If the mouse still does not work in Normal Windows, follow the basic troubleshooting steps for your version of Windows. David Payne Level 3 Expert Answers. There may be several issues which can cause your mouse not to work properly with Microsoft Windows. Feedback If you are a seller for this product, would you like to suggest updates through seller support? While Windows may have a standard or default driver for the mouse, installing a driver for your specific mouse may fix the issue.


Want Answer 0 Clicking this will make more experts see the question and we will remind you when it gets answered. You’d have more luck scrolling with your finger, whether the screen is touchpad or not.

Amazon Music Stream millions of songs. Alun Cox Level 3 Expert Answers. Ativz warranty information about this product, please click here. Amazon Inspire Digital Educational Resources.

Posted on Apr 05, More Print this page Share this page. My old Ativa worked fine, and unlike this one, it didnt ask me everytime I plugged it in to locate the software. Write a customer review. Get fast, free shipping with Amazon Prime.

Image Unavailable Image not available for Mousee Hi there, Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two. If the mkuse solutions did not solve the problem, try another mouse. Sounds like the left switch has already gone bad.

Replace the mouse if this is the case. Try a hard-wired mouse first if you can to confirm.

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If the computer’s keyboard is working, you can shutdown Windows properly by pressing the Windows keyand then using the arrow keys to move to the shut down option mkuse the Start Menu.


If that mouse works, try the mouse that is not working with another computer. Please try again later.

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Mouse not being detected or working in Windows

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If it isn’t a year old, it should be under warranty. Would you like to tell us about a lower price? You may need to run an operating system repair using the system installation disc. Loading recommendations for this item Have one to sell? Mouse not being detected or working in Windows Updated: