Select all Deselect all. Or, view all available drivers for your product below. In the printer list on settings the printer is listed but says driver is unavailable. If usb, remove the printer from the computer and then plug the printer into a different usb port and see if the computer see the printer and then loads the necessary software. Any ideas on how I can make the printer work with this windows 10 OS? If you have a question, please create a new topic by clicking here. Following on from the last contributer,my laser jet is connected via a standard printer cable not a usb.

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Message 4 of Solution and Diagnostic Data Collection. Please verify your product is powered on and connected, then try again in a few minutes. I deleted all the previous drivers under the “printer twaim in device manager not sure why there are “printer” and “printer queue” designations but they still appear in the HP list of drivers when you want to manually add a printer from the “didn’t find it on the list” instruction for adding a printer – which is the way I went about it initially.


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HP LaserJet All-in-Ones – Use the software in Windows to scan | HP® Customer Support

Modify your browser’s settings to allow Javascript to execute. Thanks for your reply. Not sure which drivers to choose? Because the HP scan software is not available, the Scan to button will be disabled on the printer but Windows Fax and Scan or Paint will still work. The scanner worked well with my Windows 6 computer.

Message 10 of Message 7 of Message 3 of For more information, go to Printers Not Supported in Windows. See your browser’s documentation for specific instructions. Thanks for marking this as the answer. The saga goes on. Anyway – thanks for twai great advice and attention to my post. Javascript is disabled taain this browser. Or, view all available drivers for your product below.

Select an operating system and version to see available software for this product.

HP LaserJet All-in-Ones – Use the software in Windows to scan

I closed the “search”. Only delete the prnter and any drivers you did download.

Sorry this didn’t help. The printer appears when you go to printers in settings but it is not recognised as a printer on any software and 33015 be set as a default printer. If your All-in-One model is not listed above, it is not supported.


This may take a few minutes” was still there after half an hour. Brought to you by Techwalla. Hello, try the microsoft update and see if the driver teain show up on the list of drivers through the install wizard.

How to Scan to PC With the HP Laserjet 3015

OK – You are right – I won’t venture there, and once again thanks for your very helpul replies. Europe, Middle East, Africa.

Let the computer search for the drivers and see what happens. On Sat, 3 Nov HP Laserjet User Manual. Duck Go to the HP web site and see if you can download a Windows 8 driver for it? This thread is locked.